Nortel Norstar Voice Mail 4.0 FAX Installation Manual

Also see for Norstar Voice Mail 40 Fax: User guide Set up and operation guide

Contents

P0886634 Issue 1.0 FAX Installation GuideIntroduction to Norstar Voice Mail FAXNorstar Voice Mail FAX provides Norstar Voice Mail with fax functionality. Thisinstallation guide is intended for the installer of Norstar Voice Mail FAX anddescribes how the FAX option should be installed and prepared for operation.Norstar Voice Mail FAX can be installed on systems equipped with either a MediaServices Base Interface Card (BIC) or Digital Voice Cards (DVC)s. The proceduresfor installing the Digital Fax Card (DFC) differs between the systems. Follow theinstruction on which system you have installed.The installer is responsible for:• installing the DFC• connecting the DFC to the DVCs or BIC• enabling the FAX softwareFAX overviewThe Norstar Voice Mail FAX software is factory installed on the NorstarApplications Module (NAM). The FAX software must be enabled after the DFC isinstalled.The FAX option provides Norstar Voice Mail with the following features:• Fax Mail – Faxes received from external fax machines are stored in personalmailboxes• Fax Answering – Faxes received from external fax machines are automaticallysent to a predefined fax extension• Fax-on-demand – An external caller can request a fax to be sent to them from aFax-on-demand Mailbox• Fax Overflow – When the office fax machine is unavailable for use, faxes canbe temporarily stored in a fax Overflow Mailbox and printed later• Fax System Group Message (Fax Broadcast) – A Fax System Group Messagecan be sent whenever you want to notify a special group, by way of a fax, of apending event or company noticeTo print fax documents from a Fax Overflow Mailbox, the fax machine must beconnected to the same Norstar system as the NAM. To print a fax document from aPersonal Mailbox, the fax machine does not need to be connected to a Norstarsystem. A fax machine may also be required for loading fax documents in a Fax-on-demand Mailbox.1