Nortel Quality Monitoring Installation Manual

Also see for Quality Monitoring: User guide User guide Release note Reference guide Quick reference guide

Contents

September 2007 Installation OverviewInstallation Guide 23Installation ProceduresThis section describes the procedures involved in installing the NortelQuality Monitoring system and the order in which to perform them.1 Confirm that you have met all the prerequisites described in “InstallationPrerequisite Checklist,” on page 21.2 Install the Nortel Quality Monitoring Server. For detailed information, see“Nortel Quality Monitoring Server Installation,” on page 25.3 Create the Nortel Quality Monitoring database. For detailed information,see “Creating the Nortel Quality Monitoring Database,” on page 51.4 Reboot the Nortel Quality Monitoring Server in order for the install tocomplete the remaining post-processing steps.Note: When rebooted, the system attempts to start both the AVIConversion Service and the WitnessService. The WitnessService will notstart until the basic database records have been created using the NortelQuality Monitoring Client. See item 6.5 Install the Nortel Quality Monitoring Client. For detailed information, see“Nortel Quality Monitoring Client Installation,” on page 65.6 Use the Client to set up the basic database records. For detailedinformation, see “Populating the Database,” on page 81.7 Install the Nortel Quality Monitoring Agent using either the interactiveinstall detailed in “Installing the Agent Software,” on page 93 or the silentinstall, described in “Silent Agent Installation,” on page 129.Note: The Agent install can be done at any point during the NortelQuality Monitoring installation - before, during, or after the Server andClient installations.8 Verify the system setup. See “Verifying the Installation,” on page 105.