Nortel Symposium Agent Reference Manual

Also see for Symposium Agent: Install guide

Nortel Symposium Agent Reference Manual Manual pdf 14 page image

System configurations Standard 2.014 Nortel Networks Symposium AgentIntroductionSymposium Agent software can be installed on a server by itself (standaloneconfiguration) or on a server with other software (coresident) and always requiresa TAPI Server. Nortel Networks recommends installing Symposium Agentsoftware and TAPI Server software on the same server. The TAPI Server softwarerequired depends upon the type of switch and telephones Symposium Agent willcontrol or monitor. Symposium Agent can also operate in a Legacy ACDenvironment, Symposium Call Center Server environment, or SymposiumExpress environment. Refer to the section Symposium Agent switch connectivityin this chapter for detailed information. Symposium Agent must not be installedon a Symposium Call Center Server.This section provides the minimum hardware and software requirements forimplementing a Symposium Agent system..Standalone configurationListed below are the minimum hardware and software requirements for astandalone Symposium Agent configuration.Symposium Agent Server hardware requirements! Pentium II PC 400 MHz or higher! Minimum hard disk drive 6.0 Gbytes! Minimum 256 Mbytes of RAM! CD-ROM drive! Network Interface Card! Mouse! VGA or SVGA Display (800 x 600 pixels)Symposium Agent Server software requirements! Windows NT 4.0 Server with Service Pack 5.0 (or higher), or Windows 2000Server,Note: You can verify the service pack level during the early stages of theboot up. The service pack version appears next to the Windows NT buildnumber.! Internet Explorer 4.0 (or higher)Note: You can verify the version in Internet Explorer by choosing Help →About in Internet Explorer.