Getting started Standard 2.08 Nortel Networks Symposium AgentAbout this guideIntroductionThe Symposium Agent Release 2.3 Planning and Engineering Guide providesinformation for selecting and planning your Symposium Agent system.Who should use this guideInformation in this document is intended for technical planning and purchasingpersonnel who are responsible for determining the requirements for installing andoperating a Symposium Agent system in their organization.Skills you needYou need knowledge and experience of products not covered in this document.Nortel Networks product knowledge! Meridian 1 Option 11-81 PBX or DMS-100 or MSL-100! Symposium TAPI Service Provider for M1! Symposium Call Center Server or Symposium Express Call Center Server! Symposium CompuCall TAPI Server or Symposium TAPI Driver for ICMPC experience or knowledge! Microsoft Windows NT Workstation and Windows NT Server! Microsoft Windows 2000 Server and Microsoft Windows 2000 Professional! Microsoft Internet Explorer 4.0! Microsoft Internet Information Server! Microsoft Windows 95! Microsoft Windows 98! Microsoft Transaction Server! Sybase Adaptive ServerOther experience or knowledge! network management! client-server systems! Microsoft Telephony Application Programming Interface (TAPI 2.1)For further information! Symposium TAPI Service Provider Release 2.2 for Meridian 1, GRB-116! Symposium TAPI Driver for ICM Product Service Introduction (PSI)