Nortel TAPI Reference Manual

Also see for Symposium TAPI Service Provider for Succession 3.0: User guide

Nortel TAPI Reference Manual Manual pdf 28 page image

28 Chapter 3 Server engineering guidelines213345.01Chapter 3Server engineering guidelinesThis chapter provides detailed server engineering guidelines that you mustconform to for effective TAPI operation and describes the technical parametersthat can have an impact on performance.Technical parameters that impact on performanceThis section outlines technical parameters that can impact on system performance:• number of lines/clients• number and duration of calls• size and volume of attached data — TAPI and IVR• TAPI networking• co-residency with Symposium Agent• debug/logging activities• co-residency with other applications• disable RASNumber of lines/clientsSymposium TAPI Service Provider will support between 10 and 2000* linesconnected simultaneously to a single TAPI server.* See Table 3 TAPI SP server capacity specification .Number and duration of callsSymposium TAPI SP is designed to handle up to 16,000 basic calls per hour. Abasic call has the following stages:• call setup• talk/hold time