Nortel TAPI Reference Manual

Also see for Symposium TAPI Service Provider for Succession 3.0: User guide

Nortel TAPI Reference Manual Manual pdf 32 page image

32 Chapter 3 Server engineering guidelines213345.01Table 3 lists the server capacity options.CPU utilizationCPU utilization with all applications running and under peak traffic load must notexceed an average of 50%. In the event that CPU utilization exceeds this limit ona regular basis Nortel Networks recommends that you upgrade the server to onewith a higher CPU specification.MemorySufficient memory must be provisioned to minimize the amount of paging-to-diskactivities which has a detrimental impact on real-time performance.LAN traffic guidelinesThis section provides guidelines to provision basic LAN capacity for the differenttypes of messaging that occur in the TAPI environment. In all TAPI environmentsallow sufficient bandwidth for:• Succession Link protocol messagesTable 3 TAPI SP server capacity specificationParameterMinimum ServerSpecificationRecommendedServerSpecificationRecommendedServerSpecification(no call data)Maximum Devices (agents)configured and monitored1200 1600 2000Minimum Devices (agents) 0 0 0Maximum total calls per hour(including networking)16,000 25,000 35,000Maximum call data size (IVRinterface)4096 Bytes 4096 Bytes 0Maximum number ofprocessors per server4 4 4