Installing and connecting a WSS 49Nortel WLAN—Security Switch 2300 Series Installation and Basic Configuration Guide4 Open a connection on a serial port.• If the WSS is already powered on, press Enter three times to display a command prompt:2380>• If a command prompt does not appear, go to “Troubleshooting a serial management connection”.To quickly perform basic setup of the WSS, see the Nortel WLAN 2300 System Software Quick Start GuideFor syntax descriptions, additional configuration, and a glossary of terms, see the Nortel WLAN 2300 System SoftwareCommand Reference and the Nortel WLAN 2300 System Software Configuration GuideTroubleshooting a serial management connection1 Verify that the WSS is powered on.2 Verify that the serial cable is fully inserted in the PC and WSS ports.3 Verify that the correct modem settings are configured in the terminal emulation application:• 9600 bps• 8 bits• 1 stop• No parity• Hardware flow control off or disabled4 Verify that you opened the connection on the PC port connected to the WSS.For example, if you inserted the cable in PC port COM1, make sure you open the connection on COM1instead of COM2 or another port.If none of the previous steps results in a management connection, use another serial cable.Note. For simplicity, the command prompt examples in the documentationshow the CLI access level (> for restricted access or # for enabled access) only.The default command prompt on your WSS shows your switch’s model numberand also contains the last three octets of the switch’s MAC address. For example,the default command prompt on a 2360 switch with MAC address00:0B:0E:00:04:0A is WSS-2360-00040A>.