Nortel i2021 Series User Manual

Nortel i2021 Series User Manual Manual pdf 62 page image

i2021 ISDN Teleset56ADVANCED FEATURESDSS/BLF (Direct Station Select, Busy Lamp Field)DSS – This feature allows calls to be transferred to a station withoutdialing the station on the keypad.BLF – For use by attendant consoles - When an incoming call rings themain number, an attendant can use this feature to check the statusof a line for a busy condition. If inactive, a call may then betransferred by using the DSS key.PROGRAMMING A DSS/BLF (DIRECT STATION SELECT / BUSYLAMP FIELD) FEATURETO PROGRAM A DSS/BLF1. Ensure the Call Appearances to be used for the BLF are set toGeneral Call Appearances.2. Press MENU, MORE, MORE, MORE, DSS/BLF3. Select a Call Appearance. Press it a second time to confirm yourselection.4. Press the SetAddr softkey. If your line is a Centrex line, the DN mustbe edited. For convenience, 4-digit, 5-digit, and 7-digit dialing optionsare provided. Use the edit key to effect the changes.DSS/BLF OPERATIONAfter you answer the incoming call, press the Transfer Key. You willreceive dial tone. Press the appropriate DSS key and then Transfer. Thecall will be transferred.TSMS Not Available in this ReleaseDisabling SoftkeysSometimes a softkey feature will appear on the display and not beavailable to the user. For example, the PkUp key appears on the displaybut the Call Pick-Up feature is not available to the user. Other times auser may prefer to have a hardkey and an LED indicator for a feature.Many users prefer moving Call Forward to a hardkey.NOTE: When a Call Appearance is programmed as a DSS/BLF,the user cannot bridge onto an active call. The key nolonger operates as a Shared Call Appearance.NOTE: Only Non-PrimCA keys can be programmed as a DSS key.You must first change a PrimCA key to a General CA key.