TroubleshootingB105novdocx (en) 11 July 2008BTroubleshootingThis section discusses the following troubleshooting issues for the iFolder client: Section B.1, “First Attempt at Connecting to The iFolder Server Fails,” on page 105 Section B.2, “First Attempt at Starting iFolder Client for Linux Fails,” on page 105 Section B.3, “Encrypted iFolders Take a Long Time to Synchronize,” on page 106 Section B.4, “iFolder File Fails to Synchronize,” on page 106 Section B.5, “Client File Fails to Synchronize to the Server Even after Conflict Resolution,” onpage 107 Section B.6, “All iFolders in an Account Fail to Synchronize,” on page 107 Section B.7, “Problem Synchronizing Some Files on a FAT32 File System on Linux,” onpage 107 Section B.8, “Client Fails to Set Up a New iFolder Account,” on page 108 Section B.9, “Repopulating Contents of a Read Only iFolder,” on page 108 Section B.10, “GroupWise Files Become Corrupted in an iFolder,” on page 108 Section B.11, “Possible Slowed Performance With ZoneAlarm 4.5 or Earlier,” on page 109Additional ReadingFor an additional listing of questions and answers that have been submitted by Administrators andiFolder users, see the following: OES2: Novell iFolder 3.6 Administration Guide “Troubleshooting Tips For Novell iFolder 3.6” “Frequently Asked Questions” iFolder 3 Website (http://www.ifolder.com/index.php/FAQ)B.1 First Attempt at Connecting to The iFolderServer FailsiFolder does not currently allow you to connect to the server on your first attempt. When it fails toconnect to the server, quit the client and delete the local Simias store. After a few seconds, start theclient and try connecting to the server again.B.2 First Attempt at Starting iFolder Client forLinux FailsYou cannot currently launch the iFolder Linux client on your first attempt. When it fails to launch,consider the following action:1 Open a terminal console and run pkill simias to end the simias process.