106 OES 2: Novell iFolder 3.6 Cross-Platform User Guidenovdocx (en) 11 July 20082 Run rm -rf /local/share/simias to remove the simiasdirectory3 Restart iFolder after a few seconds to launch it successfully.B.3 Encrypted iFolders Take a Long Time toSynchronizeIf the encrypted iFolder takes considerably long time to synchronize, consider the following causes: iFolder performs a full data sync every time the file is changed. You have reset the passphrase.To avoid the issue, consider the following actions: To avoid the issue with full data sync, you must remove the encrypted iFolder and create a newsharable iFolder. If the passphrase has been reset, you must re-login to synchronize the encrypted iFolders to andfrom the iFolder server.B.4 iFolder File Fails to SynchronizeIf an iFolder file fails to synchronize, consider the following possible causes: You have the Read Only right to the shared iFolder. For information, see Section 7.6.1,“Understanding User Access Rights,” on page 80. The file size exceeds the maximum file size policy set by the iFolder Administrator. Contactyour iFolder Administrator for assistance. The file size exceeds the maximum file size supported for uploads to or downloads from theWeb Access server. The default maximum is 10 MB, but your administrator might configure alower maximum file size. Contact your iFolder Administrator for assistance. The disk quota you used exceeds the limit set by the iFolder Administrator. Contact youriFolder Administrator for assistance. A conflict might exist between the server copy of a file and the local copy of the file. Right-click the iFolder icon and select Resolve Conflicts to resolve the conflicts. For moreinformation, see Section 7.13, “Resolving File Conflicts,” on page 88.If the issue is file conflict, you must avoid working simultaneously on the same data of the sameiFolder on more than one client.An unsupported developer tool is available in the Open Source iFolder community under the namesSimiasBrowser (for the Linux clients) and StoreBrowser (for the Windows client). If you areinterested in using this tool, see Client Troubleshooting: ‘n items not synchronized’ (http://www.ifolder.com/index.php/Client_Troubleshooting:_n_items_not_synchronized) on the iFolderWeb site (http://www.ifolder.com/index.php/Home).
