3-1CHAPTER 3 TROUBLESHOOTING3.1 TROUBLESHOOTINGThis section of the manual specifies problem areas of the balance which can occur.Information is contained to isolate specific problems using Table 3-1, Diagnostic Guide,and Table 3-2, Error Codes. Follow all directions step by step. Make certain that thework area is clean and use care when handling components of the balance.3.2 DIAGNOSTIC GUIDETable 3-1 is a diagnostic guide designed to help locate the problem area quickly andeasily. To use the table, first locate the symptom that you are observing. Follow thesymptom column and review the probable cause column and remedy column. Theprobable causes are listed with the most common cause first. If the first remedy doesnot fix the problem, proceed on to the next remedy. Before attempting to repair theBalance, read all chapters of this manual to familiarize yourself with the balancecomponents and operation. Do not attempt repairs unless you fully understand theoperation of the balance.3.2.1 Diagnosis1. Isolate and identify the symptom.2. Refer to Table 3-1 Diagnostic guide and locate the symptom.3. Follow the suggested remedies in the order that they appear.4. Perform the indicated checks, or see the appropriate section of the manual.5. Repair or replace the defective section of the balance.NOTE:If more than one symptom is observed, it isnecessary to approach one area at a time,and also remember, that the symptoms maybe interrelated.In the event that erratic or fluctuating weight readings are observed, it is necessary toisolate the problem to either the mechanical area or the electronic area of the balance.The repeatability test will quickly point out whether the Transducer (8) is operatingproperly or whether the problem is due to an electronic malfunction.If a problem arises that is not covered in this manual, contact Ohaus Corporation forfurther information.