Page: 91Service Guide PM3410Chapter 4 Failure & Repair Analysis4.2.03 Reporting MethodsOkilink IIYou may use Okilink II to report your findings. Refer to the Service Center Reference Guide forinformation on using Okilink II.Course CritiqueUse the Course Critique to report any problems you find as you are completing the self-paced training.Fax NumberIf you wish to fax your response, please use the numbers listed in the Service Center Reference Guide.Mailing AddressIf you respond by mail, please use the appropriate address listed in the Service Center Reference Guide.Information ProvidedPlease provide the following information when reporting problems.Okidata Dealer NumberTechnicians NameCompany NameCompany's Address (Street, City, State/Province, ZIP / Postal Code, Country)Telephone and Fax Numbers (with area / country access codes)Product NameUnits Serial NumberFirmware Revision LevelDescription of ProblemDocument Name (with page number or procedure) with error or problem.Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA BusinessPartner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
