Self-support tips (US) 7What to do if you are not satisfied with theoutput qualityAchieve optimal output qualityIntroductionThe Océ TCS400 offers 2 methods for checking print quality.■ Make a quality check print■ Make a demo print.On the system information card on the on-line screen of the printer, use thelower softkey for 'Demo prints' (key 6 on the folded cover) to enter the menuwith the quality check print and the demo print.Chapter 7 of the user's manual includes a section about how to check the printquality.If you are not satisfied with the output quality, use the following procedure:1 First, make sure that you load and define the correct media type on the printer.Use the 'Change media type' wizard to load a media roll and to change themedia type defined on the system.Then, make sure you define the correct media type for your job.The following problems are never connected to media. Ignore the above stepsif these problems occur and continue with step 3. (see ‘Important points forsending print jobs’ on page 15)■ The length and width measurements are different from the original■ The colored lines are not aligned■ Missing sections in lines or stepped lines■ Missing parts of characters■ Drop-out caused by nozzle problems.2 Make sure you defined the correct print mode for your job. (see ‘Defining thecorrect job settings for optimal output quality’ on page 9).