7 Troubleshooting7-6 cm6520Troubleshooting Chapter 7Why did an error message appear?If the malfunction that occurred cannot be corrected by the user, the message "An internal error occurred.Turn the main switch OFF and ON. If the trouble code appears again, contact your Service Rep." appears.(call service representative screen) The phone number and fax number for the usual service representativeappear in the center of the call service representative screen.AnswerWhen this message appears, turn the machine off with the main power switch, and then wait about 10seconds before turning it on again.2 ReminderIf the message remains displayed, note the trouble code that appeared in the screen, unplug themachine from the electrical outlet, and then contact the service representative.
