Executive Series 2426 Printer Family User’s GuideTroubleshooting • 551Printer does not go onlinePrinter makes a strange noisePossible cause RemedyBad connection Turn off the printer. Disconnect the power cable.Reconnect power cable. Turn on the printer.If this does not clear the fault, call for service.Possible cause RemedyThe printer is nothorizontal.Place the printer on a stable, level surface.There are scraps of paperor other foreign matterinside the printer.Check the inside of the printer and remove any suchobjects.The top cover is not firmlyshut.Press the left and right sides of the top cover.