B2500- 32 -8 - MaintenanceIf you use a defective smart card, the machine will display:then,If the C button is pressed while the smart card is beingread, the machine displays:CleaningScanner reading system cleaningWhen one or more vertical lines appear on the copies,clean the glass of the scanner.1 Open the scanner cover until it is standing invertical position.2 Wipe the glass with a soft lint-free cloth soaked withmild alcohol.3 Close the scanner cover.4 Make a copy to check that the symptoms havedisappeared.Printer cleaningDust, dirtiness and paper debris on the external andinternal surfaces of the printer can affect its operation. Weadvise that it is cleaned regularly.Printer external cleaningClean the external part of the printer with a soft clothsoaked in mild detergent.Printer issuesError messagesWhen the printer encounters any of the problemsdescribed below, the corresponding message is shownon the machine display.Paper jamWhen printing, a sheet of paper may get stuck in theprinter or the paper tray and cause a paper jam.In case of a paper jam in the machine, the followingmessage appears:Open the paper jam cover located at the back of themachine. Remove the jammed sheet of paper and closethe cover.PLEASEWAITUNKNOWN CARDREMOVE CARDACTION CANCELLEDREMOVE CARDMessage ActionCHECK TONERCheck the presence of atoner cartridge in themachine.TONER NEAR ENDIndicates that yourconsumable will needchanging soon.REPLACE PAPER Add paper in tray.HEATING Message displayed whenstarting the machine.CLOSE COVERPRINTERThe printer front cover isopen, close it.TONER EMPTYREPLACE Replace the toner cartridge.PAPER JAMREMOVE TONERA sheet of paper is jammed inthe machine. Take out thetoner cartridge and remove thejammed paper sheet. Take outthe paper tray and remove thejammed paper sheet. Thenopen and close theconsumable cover.PAPER JAMEXTERNAL TRAYA sheet of paper is jammed inthe machine. Open the paperjam cover. Remove thejammed paper sheet. Thenopen and close theconsumable cover.PAPER EMPTY Add paper in the paper tray.PAPER JAMEXTERNAL TRAYMessage Action