Oki B6100n User Manual
Also see for B6100n: Configuration guideBrochure & specsUser guideUser guideBrochure & specs
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Chapter 3Service & SupportFirst …Consult the store where you purchased your Hard Disk.Additional OKI Resources: Available 24/7• Visit our multilingual web site www.okidata.com.• Visit http://my.okidata.com.• Call 1-800-654-3282Have the following information ready:• Your phone number, fax number and shipping address.• A description of the problem.• The printer model.• The type of host computer you are using.• The type and version of operating system you are using.• The application and version you are using.• The interface you are using (e.g., network, parallel, serial).• If using the network interface, the network protocol (TCP/IP, EtherTalk, IPX/SPX, NetBIOS/NetBEUI).• The printer emulation you are using (e.g., PCL or PostScript).• A printout of your printer’s Configuration Summary. (Refer to your printer’sUser manual).• If you have a printer hardware problem you cannot resolve, provide the errormessage displayed on the Control Panel. For a list of error messages, refer toyour printer’s User manual. |
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