C6000n User’s Guide128Paper Jams _______________________General InformationJams can occur due to paper misfeeding from a paper tray orat any point along the paper path.When a jam occurs, the printer immediately stops. The controlpanel displays an error message. This message tells youwhere the first sheet is jammed.All jammed sheets must be removed in order to restore theprinter to normal operation.Once you clear a jam and close the cover, you may see a newjam message indicating another jammed sheet which must becleared. This is especially likely if you are printing a multi-pagedocument or multiple copies of a single document.Once all jams have been cleared, the printer shouldautomatically try to reprint any pages lost due to paper jams.If it doesn’t, check the Jam Recovery setting in the SystemConfiguration Menu. It must be set to ON. See “ChangingSettings” on page 97.• If paper jams are frequent: see page 129• Jam is cleared, but printer does not print: see page 129• Jam 370: see page 130• Jam 371: see page 132• Jam 372: see page 134• Jam 373: see page 130• Jam 380: see page 134• Jam 381: see page 136• Jam 382: see page 141• Jam 383: see page 130• Jam 390: see page 145• Jam 391: see page 147• Jam 392: see page 147
