Oki C3300n Network Manual

Also see for C3400: User guide Network user's guide

Troubleshooting> 35TROUBLESHOOTINGThe network addresses used in this manual are examples only.Network addresses used in your installation must be generatedfrom your own network.SELF-DIAGNOSTIC TESTPRINTER DOES NOT PRINT> Check that your printer is switched on.> Check the printer status.> Ensure that the printer is connected to your computer.NG IS PRINTED IN THE SELF-DIAGNOSTIC TESTIf NG is printed in the self-diagnostic test or a Flash ROM CheckRegisters NG:1. Turn the printer off for 15 seconds and then on again.2. Press the reset button, located close to the NetworkInterface Panel at the back of your printer, to re-initializeit.TCP/IPCOMPUTER CANNOT FIND THE NETWORK INTERFACE CARDCarry out the following procedures to verify the printer settings:> Turn the printer off for 15 seconds and then on again.> Confirm the network interface is enabled on the printer.> Check there is a response to the PING command.> Ensure that the network cable is correctly connected andthat the green LED close to the printer’s network interfaceis lit. If not, change the cable and try again.> Run the “Self-diagnostic test” on page 7.> Check the IP Address, Subnet Mask and Gateway arecorrect.