3: EnglishService and Support:U.S. and CanadaOki Data is firmly committed to the satisfaction of ourcustomers. If you have a problem that your customerdocumentation cannot solve, contact the listed sources forservice or support.Oki Data Authorized Service ProvidersFor the most comprehensive, up-to-date listing of Oki Dataauthorized Service Centers in the United States and Canada:ï In the U.S. go to WWW.OKIPRINTINGSOLUTIONS.COM.ï In Canada and the U.S., call 1-800-654-3282(1-800-OKI-DATA).Oki Data Contact LocationsSales and Service DealersConsult the store location where you purchased your machine,or contact Oki Data for the location of the nearest AuthorizedOki Data Service Dealer.ï Prices and minimum charges may vary.ï Proof of purchase is required for warranty work. Be sure toretain your purchase documents.Automated Services for Your ConvenienceQuick ReferralsTo get quick referrals for a local Sales and Service AuthorizedReseller, including products, parts and consumable supplies,contact us at any time:ï 1-800-654-3282 (1-800-OKI-DATA)ï WWW.OKIPRINTINGSOLUTIONS.COMYour Own Personal Solutions CenterYou can easily create your own Personal Solutions Centerproviding up-to-the-minute Oki information specifically foryour product, including:ï Product newsï Manualsï Drivers and utilitiesï Material Safety Data Sheetsï Searchable knowledge baseï and much more!Just take a few minutes setting it up once, then you can checkyour Personal Solutions Center for the latest information atany time.Get started today by visiting http://MY.OKIDATA.com.Customer Support Representatives1-800-654-3282 (1-800-OKI-DATA)Customer Support Representatives are available 24 hours aday, 7 days a week. Please have the model number and serialnumber for your machine handy. Be sure that you are callingfrom a telephone close to your machine so you can describeyour problem accurately and follow up on the suggestions ofthe Customer Support Representative right while you are onthe phone. Our Customer Support Representatives are trainedon all current OKI products. They can answer your questionsregarding:ï Locations of sales and service dealersï Installation of your machineï Usage/normal maintenance of your machineï Error message interpretation/solutionsï Parts and supplies identificationï Consumer relationsNote: Customer Support Representatives are not trained toprovide assistance with the use of commercial softwarepackages. Please consult your software userís manualfor times and availability of their support.United StatesOki Data Americas, Inc.2000 Bishops Gate Blvd.Mt. Laurel, NJ 08054Phone: 1-800-654-3282Fax: 1-856-222-5247CanadaOki Data Americas, Inc.2735 Matheson Blvd. East, Unit 1Mississauga, OntarioCanada L4W 4M8Phone: 1-800-654-3282Fax: 1-905-238-4421