C9300/C9500 Troubleshooting • 383PROBLEMS PRINTING FROM WINDOWSCannot configure for parallel connection.Possible cause RemedyThe computer doesnot supportbi-directional parallelinterface.There is no fix for this problem. You should onlyuse a computer that does support a bi-directionalparallel interface.Parallel cable doesnot meetspecifications.Use a bi-directional parallel cable to IEEE 1284–1994 standard.The interface isdisabled.Check that the parallel interface is set to enable.Configurationprocedure was notcorrectly followed orcancelled.Configure again from the beginning.Parallel cable isdisconnected or faulty.Reconnect or try another cable.A converter, buffer orextension cable isbeing used.Test by connecting printer and computer directly.
