ES 2024/2024e Troubleshooting • 202Faint printingFading in patchesLongitudinal black stripesPossible cause RemedyThe toner cartridgeis incorrectlyinstalled.Reinstall the toner cartridge.Toner is low. Change toner cartridge.The paper is moist. Store paper within specified temperature andhumidity levels.Paper is unsuitablefor printer.Use recommended paper.Possible cause RemedyThe paper is moist. Store paper within specified temperature andhumidity levels.Possible cause RemedyImage drum isdamaged.Replace image drum.Toner is low. Change toner cartridge.Periodic black laterallines or spots.• If the lines or spots occur at intervals ofapproximately 44 - 94 mm, the image drum(green tube) is damaged or dirty. If damaged,replace the image drum cartridge. If dirty, wipethe image drum gently with soft tissue. If thisdoes not work, replace the image drum.• If the lines or spots occur at intervals ofapproximately 113 mm, the fuser roller isdamaged. Change the fuser unit.The image drum hasbeen exposed to light.Remove the image drum from the printer andstore it in a dark place for several hours. If thisdoes not work, replace the image drum.
