ES 2024/2024e Troubleshooting • 205An asterisk (*) symbol appears on the display, repeatedlymoving across the first line then the second.Printer takes a long time to start printing.Toner rubs off when you rub the printed surface.Possible cause RemedyThe main board is notproperly seated in theprinter.Turn the printer off, then reseat the main boardand turn the printer back on again.Possible cause RemedyThe printer has to warmup returning from powersave mode.In the printer menu settings, set power save toa higher value to increase the length of timebefore entering power save mode.The image drum carriesout a cleaning processto ensure print quality,which takes time.Wait until this process has been completed.The fuser unit adjuststemperature, whichtakes time.Wait until this process has been completed.The printer isprocessing data fromanother interface.Wait until this data is processed.Possible cause RemedyMedia Weight andMedia Type settingsmay not be appropriate.Set the value of media weight to the nextheaviest one.Packing materials wereleft on the fuser when itwas installed.Careful! Fuser my be HOT!Open the top cover and check to be sure thatall the packing materials were removed fromthe fuser. To remove the fuser see “Changingthe fuser unit” on page 222.
