E-32Print Quality ProblemsBefore consulting a service representative regarding aprint quality problem, check the table below to see ifthere is a solution, or something you might haveoverlooked.Symptom: Blank sheets printed.Problem: Image drum cartridge not properly installed.Solution: Reinstall image drum cartridge.Problem: Empty or missing toner cartridge.Solution: Install new toner cartridge.Symptom: Entire page prints faintly.Problem: Empty toner cartridge. Pages get fainter whentoner is low.Solution: Install new toner cartridge.Problem: LED array is dirty.Solution: Clean LED array. (See Printer Maintenancesection.)Symptom: Page has gray background.Problem: Static electricity, generally from dry, cottonfiber papers, causes toner to stick to background.Solution: Change papers to an acceptable laser bondor use a humidifier.Symptom: Vertical white streaking or faint areas onpage.Problem: Toner is low and does not distribute properlyor the drum is worn out.Solution: Replace toner cartridge. Check drum andreplace the drum, if necessary. Contact service.Problem: LED array dirty.Solution: Clean LED array.Symptom: Vertical black lines.Problem: Scratched image drum.Solution: Replace the image drum cartridge.Problem: Hardware problem.Solution: Contact service.