E-39Your DealerConsult the store where you purchased your printer, orcall 1-800-OKIDATA for the location of the nearestauthorized Okidata service dealer. Have your ZIP codeready.• Proof of purchase is required for warranty work. Besure to retain your purchase documents.• Prices and minimum charges may vary.The Okidata Customer Support CenterFor customer service, call 1-800-OKIDATA. The OkidataInformation System Automated Attendant is available24 hours a day, 7 days a week. The system can provideimmediate assistance with:• Basic printer operating procedures• Sales and service referrals• Parts and consumable referrals• Product informationOkidata Customer ServiceRepresentativesAgents are available 24 hours a day, 7 days a week.Please be sure that you are calling from a telephoneclose to your printer, so you can describe your problemaccurately. Our customer service representative aretrained on all current OKI products. They can answeryour questions regarding:• Installation of your printer• Determination of printer issues• Consumer relations• Availability and installation of printer drivers. (CSRsare not trained to provide assistance with the useof commercial software packages. Please consultyour software user’s manual for times andavailability of their support.)