Oki MB472w Maintenance Manual

Also see for MB472w: Safety and Warranty Guide Maintenance manual

Contents

Oki MB472w Maintenance Manual Manual pdf 50 page image

Oki Data CONFIDENTIAL45762101TH Rev.1 2-302. TROUBLESHOOTING PROCEDURES2.5.2 Service Call ListDisplay Cause Error details MeasurePower OFF/ON002 : Error003 : Error005 : ErrorFFF : ErrorCPUExceptionIs the error display providedagain?YesTurn off and on theMFP.Replace the CU/PU board.Inspection isrequired.030 : ErrorCU RAMCheck ErrorIs the error display providedagain?YesTurn off and on theMFP.Replace the CU/ PUboard.Inspection isrequired.040 : ErrorCU EEPROMerrorIs the error display providedagain?YesTurn off and on the MFP.Replace the CU/ PUboard.Inspection isrequired.042 : Error043 : ErrorFlashmemory filesystem errorAccessing the flash ROMdirectly mounted on the CU/PU board failed.Turn off and on theMFP.Replace the CU/ PUboard.Inspection isrequired.067 : ErrorIMCommunicationErrorInspection isrequired.069 : ErrorNIC ChipErrorPower OFF/ON070 : ErrorPostScripterrorError is deteced inside thepostscript coreTake note of the addressthat is displayed onLCD.Turn off and on the MFP.Power OFF/ON072 : Error *.Engineinterface erroror PU-CUinterface errorIs the CU/PU board installedproperly?NoYesReinstall the CU/ PUboard properly.Replace the CU/ PUboard.Display Cause Error details MeasurePower OFF/ON073 : Error **Video error.An error wasdetected inexpandingimage data (aninvalid datawas received)Is the CU/PU board installedproperly?Does the error occur again?NoYesYesReinstall it properly.Change the PC to ahigh-specification oneor decrease theresolution, andperform printing again.Replace the CU/ PUboard.Replace the interfacecable.Reinstall the PCprinter driver.Is the CU/PU board installedproperly?Does the error occur again?Does the error depend onprint data?NoYesYesNoYesReinstall it properly.Perform printing again.Print other data.Replace the CU/PUboard.Ask design people toanalyze the data.Power OFF/ON075 : Error **Video error.An error wasdetected inexpandingimage data.Is the CU/PU installedproperly?NoYesReinstall it properly.Replace it.Power OFF/ON077 : ErrorVIC IllegalDecomp ErrorInspection isrequired.081 : ErrorParametermatchingcheck errorReading from or writing intoEEPROM or flash memorycannot be made properly.Turn off and on theMFP.Replace the CU/PUboard when thesymptom persists.Inspection isrequired.098 : ErrorPower ControlErrorInspection isrequired.104 : ErrorAn engineEEPROMread/writeerror wasdetected.Does the error occur again? YesTurn off and on theMFPReplace the CU/PUboard.