Troubleshooting > 152Dealing with Unsatisfactory CopyingAs well as the suggestions provided in ìDealing with unsatisfactory printingî on page 151,ensure that the scanner unit glass is clean at all times. Refer to ì...the Document Glassî onpage 131.Horizontal Lines andspots appearperiodically.When the interval is about 94mm (4 in), the image drum(the green tube) is damagedor dirty.Wipe it lightly with a soft cloth. Replacethe image drum cartridge when it isdamaged.When the interval is about 42mm (1.5 in), there may beforeign particles in the imagedrum cartridge.Open/close the top cover, and printagain.When the interval is about 87mm (3.5 in), the fuser unit isdamaged.Replace the fuser unit.The image drum cartridge hasbeen exposed to light.Replace the image drum cartridge ifthe problem is not resolved.White area of paper islightly stained.Paper contains static. Use paper stored in propertemperature and humidity conditions.Too thick paper is used. Use thinner paper.The toner is low. Open the top cover and tap thecartridge a few times to evenlydistribute any remaining toner. Ifsymptoms persist, replace the tonercartridge.Periphery of the lettersis smudged.The LED head is dirty. Wipe the LED head with a soft, lint-freecloth.Toner comes off whenit is rubbed.The thickness and type of thepaper are incorrectly set.Set the correct value of Media Typeand Media Weight in the Paper Setupmenu or set one value thicker forMedia Weight.Recycled paper is used. Set one value thicker for Media Weightin the Paper Setup menu.Glossiness is notuniform.The thickness and type of thepaper are incorrectly set.Set the correct value of Media Typeand Media Weight in the Paper Setupmenu or set one value lighter for MediaWeight.SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE