Troubleshooting > 595. Lower the sheet guide, then install the pull-up roller assembly and close the accesscover.6. Turn ON the printer and press FF/LOAD.REAR FEED, REPEATING PAPER JAMSIf the paper keeps jamming, you may have:> defective paper> misaligned paper> bits of paper stuck in the paper pathDefective paperReplace the defective paper with a fresh stack.Misaligned paper1. Turn off the printer.2. Use the platen knob to back the paper all the way out of the printer.3. Tear off a couple of sheets of paper, leaving a new, clean, square-cut edge.4. Reload the paper and turn the printer back on.Fragments of paper in the paper path1. Turn off the printer.2. Use the platen knob to back the paper all the way out of the printer.CAUTION!Make sure the printer is turned OFF before you open the accesscover.