MPS6500b User’s Guide> 112Mail Related TroublesThis section explains how to fix the troubles when the mailnotification services and E-mail Printing features are used.Symptom Reason/ActionCannot perform E-mailprinting.Check the following settings:• Is the printer e-mail address specified?• Is [Enable] set for [Receive E-mail]?• Are the SMTP server IP address and POP3 serverIP address (if [POP3] is selected as the receiveprotocol) specified correctly?• Are the POP user name and password specifiedcorrectly?Are the SMTP server and POP server workingcorrectly?Check with your network administrator.During E-mail printing,the attached PDF file wasnot printed.If the memory capacity is insufficient, it may not beprinted. If you print big attachments frequently, werecommend adding memory.During mail notificationservices, the printerstatus was not notifiedby e-mail.Check the following settings:• Is the printer e-mail address specified?• Is [Enable] set for [Mail Notice Service]?• Are the SMTP server IP address and POP3 serverIP address (if [POP3] is selected as the receiveprotocol) specified correctly?• Are the POP user name and password specifiedcorrectly?• Are the items to be notified set correctly?• Are the destination e-mail addresses enteredcorrectly?Are the SMTP server and POP server workingcorrectly?Check with your network administrator.