Service Manual for OKIPAGE 8zChapter 6 Troubleshooting ProceduresPage: 68(7) Poor fusingIs the specified paper being used?No - Use the specified paper. (Xerox 4200 (20 lbs))Yes - Is the bias spring normal? (Tension: 3.25 kg)No - Replace the bias spring.Yes - Are the heater connector of the heat assy and the CN1 connector of the power supply unit connected correctly.No - Connect the connectors correctly.Yes - Replace the heat assy.Has this error been recovered?Yes - EndNo - Replace the main control board or high-voltage power supply board.Copyright 2000, Oki Data, Division of OKI America, Inc. All rights reserved. See the Oki Data Business Partner Exchange(BPX) for any updates to this material. (http://bpx.okidata.com)