Oki PAGE 14ex User Manual
Also see for OKIPAGE 14ex: Setup guideManualSetup guideBrochure & specsTechnical reference
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Contents
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28OKIPAGE 14ex, 14i, 14i/nSoftware problemsYour software (operating environment, applicationsand printer drivers) controls the printing process. Makesure you have selected the right driver for use with yourprinter. See your software documentation for more in-formation.Oblong area offaint printappears on eachpage.Drop out caused by usingpaper exposed to highhumidity.Change paper stocks,check paper storageenvironment or use adehumidifier; check tonerlevel.Vertical whitestreaking or faintareas on page.Toner is low and does notdistribute properly, or thedrum is worn out.Replace toner cartridge.Check drum and replacethe drum, if necessary.Contact service.LED array is dirty. Clean LED array.Vertical blacklines. Hardware problem. Contact service.Fuzzy print. LED array is dirty. Clean LED array.Distorted print.Paper path, lampassembly, or fusing unitproblem.Generate cleaning page.Contact service.Faded print. Toner cartridge is notcorrectly installed.Install toner cartridgecorrectly.Smeared orblotched print.Dirty rollers; tonerdropped inside printer orimage drum problem.Contact service.Printed page islight/blurred.Is toner low? Replace toner cartridge.Is paper meant for laserprinters? Use recommended paper.LED array is dirty. Clean LED array.Bold charactersand dark linesare smeared.Toner is low. Install new tonercartridge.Symptom Problem SolutionPrint is darkerthan usual.Darkness setting is toohigh. Change darkness setting.Pages curlexcessively.Printing on wrong side ofpaper.Turn paper over in tray.(Note arrow on paperpackage). Install paperprint side down in tray.Moisture in paper.Improper storage.Avoid storing paper inareas of excessivetemperature andhumidity. Store paper inprotective wrapping.High humidity. Recommended operatinghumidity: 20-80%Symptom Problem SolutionPrinting is garbled. Incorrect driver isinstalled.Install an appropriatedriver.Symptom Problem Solution |
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