Olivetti JP 883 User Manual
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Contents
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q Demo page/Print test did not run.• Press POWER to switch the printer off, wait afew seconds and then press POWER again.Repeat the correct key sequence (see“Buttons - special functions” i n Printeroperator panel or click the appropriatebutton in the Printer Care tab in the PrinterMonitor (see specific item in Printer Monitor.• If the light indicator flashes rapidly:– there is no paper in the printer; follow theinstructions given in “Loading documents in theprinter ” in the Installation Guide.– the print head/ink cartridge is not insertedcorrectly or needs replacing; follow theinstructions given in “Inserting the print heads”in the Installation Guide, or “Replacing theprint head ” and/or “Replacing the ink cartridge”in More about print heads.q Problems with connection to host.• Check that your interface cable is of thecorrect type. It must be a standard,bi-directional IEEE 1284-type inferfacecable. If you have any doubts, contact yourcomputer dealer.• Make sure you have fixed the interfaceconnectors properly both to the printer and tothe host.• If your PC is an “ECP”-type PC, check that theprinter port setting on it is Printer Port: LPTx.If necessary, change this setting as follows:– right click on the My Computer icon,– select Properties, then Device Manager,– double click on Ports (COM&LPT).– select Printer Port: LPTx.If Ports (COM&LPT) does not offer a simpleLPTx port or if the selection of this port doesnot solve your problem, you must change theLPT mode setting in your computer BIOS toeither [Standard] or [Bi-directional]. Forfurther information on the BIOS setting, referto your computer documentation and/orcontact your computer dealer.• Check that you have configured yourapplication correctly (see the On-Line Guideloaded with your driver, and your applicationmanual).q Printer care functions in Printer Monitornot activeIf, when you open the Printer Monitor, you findthat the Printer Care buttons are not active:• Check that the interface cable is of the correcttype. It must be a standard, bi-directionalIEEE 1284-type inferface cable. If you haveany doubts, contact your computer dealer.• Check that the interface cable is connectedcorrectly both to your printer and to your PC.Disinstalling the printer driverIf you have problems printing that are not solvedwith normal printer care operations (documentand print heads inserted correctly, appropriateselections in the printer driver, etc.), it may benecessary to re-install the printer driver.To do this, you must first disinstall the driver, byclicking on the specific icon created in the printergroup when you first loaded the driver. Thisallows a complete and correct removal of all thefiles loaded from the diskettes and/or created inyour PC during driver installation, permitting acorrect re-installation (see “Installing the printersoftware”).For other problems regarding the use of printheads, printing media, etc., refer to the specifictopics in the Troubleshooting section of theOn-Line Guide loaded with your printer driver.Troubleshooting 11 |
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