Olivetti d-Copia 164MF Operation Manual

Also see for d-Copia 163MF: Service manual

Contents

OPERATION GUIDE 10-110 TroubleshootingGeneral GuidelinesThe table below provides basic solutions for problems you may encounter with themachine. We suggest you consult this table to troubleshoot the problems beforecalling for service.Symptom Check Item Corrective Action ReferenceNothing lights onthe operationpanel when thepower switch isturned on.Is the power plug connected toan AC outlet?Connect the plug to an AC outlet. —No copiesdelivered after[Start] ispressed.Is there some indication of thetrouble on the operationpanel?Check the appropriate response to thatindication and perform thecorresponding procedure.page 10-3Blank copies. Were the originals placedcorrectly?When placing originals on the platen,place them face-down.page 4-1When setting originals in the documentprocessor, place them face-up.—Light copies. Is the copier in either thePhoto, Text+Photo, or Textmode?Adjust the exposure to the correct level. page 4-1Is the copier in the Toner Savemode?Select an image quality mode otherthan the Toner Save mode.—Is the Add Toner indicator lit? Replace the toner container. page 9-1Is the copy paper damp? Replace the copy paper with newpaper.page 2-1Dark copies. Is the copier in either thePhoto, Text +Photo, or Textmode?Adjust the exposure to the correct level. page 4-1Dirty copies. Is the platen or the documentprocessor dirty?Clean the platen and/or the documentprocessor.page 9-6Clean the charger. page 9-3All black pages. — Contact your Service Technician. —Dropouts,horizontal streaksor stay dotsIs the charger wire dirty? Clean the charger wire. page 9-3Is the drum surface dirty? Clean the drum surface. page 8-3