TroubleshootingOPERATION GUIDE 10-3Maintenance and Error MessagesWhen any of the following messages appears on the message display, perform theprocedure provided below.Message Procedure ReferenceClose Scan Unit The scan unit is open. Close the scan unit. —Front Cover OpenClose coverThe front cover is open. Close the covers securely. —Memory LowOnly 1 Copy MadeThe machine’s memory is full. Insert fewer originals andtry to copy again.—Open ADF coverRemove the paperThis appears when the paper has jammed while beingfed from the document processor because of the way itwas placed.Remove all the document pages inside the documentprocessor, and set them again correctly.page 10-11Open front coverRemove the paperA paper jam has occurred. Remove the jammed paper. page 10-4Paper EmptyAdd paperThe paper has run out. Add paper to the paper source.The cassette is not properly closed. Be sure the cassetteis closed securely.page 2-1Paper Mismatch There is no paper. Load the correct size paper. page 2-1Please ReplaceTonerToner has run out so further copying or printing isimpossible.Replace the toner container using a new toner kit.page 9-1[PRINTER ERROR]Out of MemoryThe data transferred to the machine was too complex toprint on a page.—[PRINTER ERROR]Engine PanicTurn the power switch off and then back on again. If thismessage still remains, turn the power switch off, andcontact your service representative or authorized servicecenter.—[PRINTER ERROR]Service Call[SCANNER ERROR]Lamp ErrorTurn the power switch off and then back on again. If thismessage still remains, turn the power switch off, andcontact your service representative or authorized servicecenter.—[SCANNER ERROR]AFE R/W Error[SCANNER ERROR]Home Sensor[SCANNER ERROR]NVRAM R/W FailToner Low Toner is running low. Replace the toner container using anew toner kit as soon as possible.page 9-1Unlock scannerPower Off and OnTurn the power switch off and slide shipping lock tounlock position.page 9-8