Panasonic AK-HCU200P Operating Instructions Manual

Also see for AK-HCU200E: Operating instructions

Contents

Panasonic AK-HCU200P Operating Instructions Manual Manual pdf 16 page image

16TroubleshootingSymptom Cause and Measure Reference PageCannot turn the power on. zz Is the power cable connected to the outlet properly? P. 11Cannot access the Websettings screen.zz Did you use a LAN cable of category 5 or higher for connecting to the LANconnector? P. 14zz Is the [LINK] LED of the LAN connector lit? If it is not lit, the unit is not connected to the LAN properly or the network ofthe connection destination is not operating properly.Check the LAN cable for a bad electrical contact and make sure theconnections are correct.[LINK] LEDP. 14zz Is the power on? If the POWER lamp of this unit is off, the power of this unit is not turned on. P. 13zz Is a valid IP address set on the unit?Settings>P. 23zz Is the wrong IP address being accessed? Display the NETWORK screen from the MAINTENANCE menu, and thencheck the IP address.Settings>P. 23zz Is the wrong number set for the port number? For the HTTP port number, use a port number other than the following portnumbers that are used by the unit.20/21 (FTP), 25 (SMTP), 42/53 (DNS), 69 (tFTP), 23 (telnet), 110/995 (POP3),123 (NTP), 67/68 (BOOTP/DHCP), 10669/10670 (BOOTP), and 161/162(SNMP)Settings>P. 23zz Is the set IP address the same as that of another device?Is the set address and network subnet for the installation locationinconsistent?z [When the unit and computer are connected within the same subnet]Are the IP addresses of the unit and computer set to a common subnet? Isthe Web browser set to “Use a proxy server”?When accessing the unit in the same subnet, we recommend you set theaddress of the unit to “Don’t use proxy”.———[When the unit and computer are connected to different subnets]Is the wrong value set for the default gateway on the unit?Settings>P. 23The setting values of theWeb settings screen are notupdated properly or are notdisplayed.zz Press the [F5] key on the computer keyboard to request the setting valuesto be obtained. ———zz Delete the temporary Internet files as described below.(1) Select [Tools] → [Internet Options] in Internet Explorer.(2) Click the [Delete] button under [Browsing history].———zz If [Check for newer versions of stored pages] is not set to [Every time Ivisit the webpage] in the temporary Internet file settings, the Web settingsscreen may not be displayed properly.Perform the procedure below.(1) Select [Tools] → [Internet Options] in Internet Explorer.(2) Click the [Settings] button under [Browsing history], and then select[Every time I visit the webpage] under [Check for newer versions ofstored pages].———zz A port of the unit may be being filtered by, for example, the firewall functionof the antivirus software. Change the HTTP port number of the unit to a port number that is not filtered.———