Panasonic CF-W2 Series XP Operating Instructions Manual

Also see for CF-W2 Series: User guide Operating instructions Operating instructions Operating instructions Operating instructions

55 TroubleshootingYou can use the PC Information Viewer to check the computer’s usage status, and usethis information when calling your technical support office for advice. (If you have notlogged on to Windows with the administrator authority, some information will be dis-played as [Not Found].)Running PC Information ViewerA Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] -[PC Information Viewer].Click on the items to display detailed information for each item.z The [PC Information Viewer] screen is always displayed on the top ofevery other screen.Save information to a fileDisplayed information can be saved save to a text file (.txt).A Run the PC Information Viewer and display the information you wish tosave.B Click [Save].z To save the item that is displayed.Click [Save only the information displayed] and click [OK].Some of the hidden information on the screen, which cannot be shownwithout scrolling the screen, will be saved, too.z To save all items.Click [Save all the information] and click [OK].C Select the folder, input the file name, then click [Save].Save a copy of the screen to a fileYou can save a copy of the screen currently being displayed to a file in bitmap format(.bmp).A Display the screen you want to save.B Press the Ctrl+Alt+F8 key.C When a message “The copy of the screen was saved...” is displayed, click[OK].[pcinfo.bmp] file will be saved in [My Documents] folder. If [pcinfo.bmp] filealready exists, it will be overwritten. (If [pcinfo.bmp] file is set as a “Read-only”or “Hidden” file, the new file cannot be saved.)z To display the extension of the file, click [Tools] - [Folder Options] - [View]from Explorer, and remove the check mark for [Hide extensions for knownfile types] under the [Advanced settings] section.NOTEz You can also save a copy of the screen to a file using the following procedure:Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [ScreenCopy].z At the time of purchase, the computer is set so that a copy of the screen can besaved to a file by pressing the Ctrl+Alt+F8 key. This setting can be changedusing the following procedure:A Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer].B Right-click [Screen Copy], and then click [Properties] - [Shortcut].C Move the cursor to [Shortcut key], press the key to be used for the short-cut, and then click [OK].z Colors are saved in 256 colors.z When using an Extended Desktop:A copy of the screen displayed on the primary device will be saved.Check the Computer’s Usage Status