Preliminary StepsCheck and take steps as described in the tables below.If You Suspect Something WrongImmediately switch power off.Disconnect the power cable and check that there is neither smokenor heat from the unit before asking for repairs. Never try to repairthe unit yourself because it is dangerous to do so.Cautions:¡Do not use the unit if it malfunctions orsomething is wrong.¡Do not use the unit in an irregular condition,for example, without sound, or with smoke orfoul smell, which can cause ignition or electricshock. Immediately stop using the unit andcall the store where you purchased it.Problem Possible cause / Possible solutionDemonstration mode is ON.aPress [DISP] to cancel the demonstration mode.Menu is displayed.aPress [MENU] / [SEL] or [DISP] to return to the regular mode.A mobile phone is used near the unit.aKeep the mobile phone away from the unit.The display is set to Display OFF.aPress [DISP] to change the display. (a Page 7)Condensation (dew).aWait for a while before use.External Mute lead is not correctly connected.aConnect the External Mute lead correctly.Cables are not correctly connected.aConnect cables correctly.Mute is set to ON.aSet it to OFF.Fuse is burnt.aCall the store where you purchased the unit, or your nearest PanasonicService Center and ask for replacement fuse.Cables are not correctly connected.aConnect cables correctly.Battery cable: Connect the battery cable to the terminal that is always live.Accessory cable: Connect the accessory cable to your car’s ACC source.Grounding wire: Connect the grounding wire to a metal part of your car.Car’s engine switch is not on.aTurn your car’s ignition switch to ACC or ON.■ Common40 CQ-DFX972N37ENGLISHTroubleshootingProduct ServiceIf the suggestions in the charts do not solve the problem, we recommend that you take it to your nearest authorizedPanasonic Service Center. The product should be serviced only by a qualified technician.No power.No sound.Only sound, no display.Noise.Buttons unusable(each source operation).Audio sound is outputbut the display showsdemonstration message.