TroubleshootingENGLISH18ENGLISH17CX-DVP292U27CX-DVP292U26 2726 2726Cause/StepTroubleTroubleshooting Tips❐ CommonCar’s engine switch is not on.➡ Turn your car’s ignition switch to ACC or ON.No power.Cables are not correctly connected.➡ Connect cables correctly.Battery cable is not correctly connected.➡ Connect the battery cable to the terminal that is always active.Cause/StepTrouble❐ Common (continued)Fuse is burnt out.➡ Call the store where you purchased the unit, or your nearestServicenter (see the attached sheet) and ask for fuse replacement.No power.(continued)Accessory cable is not correctly connected.➡ Connect the accessory cable to your car’s ACC source.Grounding wire is not correctly connected.➡ Connect the grounding wire to a metal part of the car.Sound skips, bad soundquality (e.g. caused bynoise).Disc is upside down.➡ Place disc in the correct direction with the label side up.Disc is dirty, or has scratches.➡ Clean disc, or change the disc referring to the section on “Notes on Disc”.➡ The player can only play the following types of discs:DVD video, Video CD, CD and CD-DA data recorded CD-R andCD-RW, and MP3 data recorded CD media (CD-ROM, CD-R, CD-RW)➡ The unit may not successfully play back a CD-R/RW that is made incombination of writing software, a CD recorder (CD-R/RW drive)and a disc which are incompatible one another. Refer toinstructions for the concerned devices for details.➡ The unit may not successfully play back a CD-R/RW that is made incombination of writing software, a CD recorder (CD-R/RW drive)and a disc which are incompatible one another. Refer to instructionsfor the concerned devices for details.Disc is dirty, or has scratches.➡ Clean disc, or change the disc referring to the section on “Notes on Disc”.Sound skips due tovibration.Mounting angle is over 30°.➡ Adjust mounting angle to less than 30°.The disc is inside butthere is no sound.Cause/StepTrouble❐ DVD/Video CD/CDYou are trying to play a dts CD or DVD.➡ The player cannot play audio on dts CDs or DVDs unless a digital soundprocessor is used (➡ pages 42–43).Error Display Messages≥ Disc is dirty, scratched or upside down.≥ A disc that has data other than CD-DA or MP3 type is loaded.➡ Check the disc.≥ An attempt was made to play a PAL disc.➡ Eject the disc.Playback ErrorPlease eject.An attempt was made to play a disc with a region number that was not“1” or “ALL”.➡ Eject the disc.This disc may not be playedin your region.Please eject.≥ Disc is dirty, scratched or upside down.≥ A disc that has data other than CD-DA or MP3 type is loaded.➡ Check the disc.≥ An attempt was made to play a PAL disc.➡ Eject the disc.≥ When there is no MP3 files in the specified folder during direct MP3folder selection.➡ Select another folder which contains MP3 files.≥ The player for some reason cannot read the file you are trying to play.(File recorded in an unsupported file system, compression scheme,data format, file name extension, damaged data, etc.)➡ Select a file that the player can read. Confirm the type of datarecorded on the disc. Create a new disc if necessay.This type of disc cannot be played.Please eject.Cause/StepError DisplayCables are not correctly connected.➡ Connect cables correctly.Condensation (dew).➡ Wait for a while before use.No sound.≥ Disc is defective.≥ Mechanical trouble.➡ Open the cover and press [<] (eject). If the disc still does noteject, press the reset switch (➡ page 30).Disc is not ejected.The unit will not operate for some reason.➡ Eject the disc. If the disc does not eject when you press [<](eject), then simply press the reset switch (➡ page 30).Mechanical ErrorPlease eject.