86 CY-VHD9500U CY-VHD9500U 87TroubleshootingENGLISH43Preliminary StepsCheck and take steps as described in the tables below.If You Suspect Something WrongImmediately switch the power off.Disconnect the power connector and check that there is neither smoke nor heat from the unit before asking forrepairs. Never try to repair the unit by yourself because it is dangerous to do so.WARNING:≥ Do not use the product when it is broken or there is some abnormality.In the unlikely event that the product breaks (such as when no image is displayed or there is no sound)or there is some abnormality (such as when a foreign object is inside the product, water was spilledon it, smoke comes out or the product makes a strange smell), immediately stop using the product andbe sure to contact the store from which you purchased your product or a nearby Panasonic Servicenter.Continuing to use the product in that condition could cause accidents, fire or electrical shock.Troubleshooting TipsCommonNo power to the unit.The power cord (battery, ACC andground) is connected in the wrongway.Check the wiring.Fuse blow out. Eliminate the cause of fuse blow outand replace the fuse with new one.Consult your dealer.Problem Possible cause Possible solutionSound is notgenerated.The volume on the headphones isadjusted to zero.Raise the volume on the headphones.Cables are not correctly connected. Connect cables correctly.MAIN POWER switch is set to OFF. Switch MAIN POWER to ON.The power of headphones is set toOFF.Switch the power of headphones toON.ENGLISH44Problem Possible cause Possible solutionNoise There is an electromagnetic-wavegenerator such as a cellular phonenear the unit or its electrical lines.Keep an electromagnetic-wavegenerator such as a cellular phoneaway from the unit and the wiring ofthe unit. In case the noise cannot beeliminated due to the wiring harnessof the car, consult your dealer.The contact of the ground lead ispoor.Make sure that the ground lead issecurely connected to an unpaintedpart of the chassis.The headphones are too far fromthis unit.Use the headphones within a distanceof 2.5 m from the unit.The path between the unit andheadphones is obstructed bysomething.The batteries of the IR wirelessheadphones have run down.When using the headphones, removeany obstacles that obstruct the pathbetween the headphones and unit.Replace the batteries.Common (continued)MonitorThe tilt angle orthe lateral angle ofthe display is notadjustable.There is an obstacle. Install the unit where the unit movesfreely.Problem Possible cause Possible solutionNoise is made instep with enginerevolutions.Alternator noise comes from thecar.Change the wiring position of theground lead.Mount a noise filter on the power supply.Dome lightDome lights do notcome on.The wires are not connectedproperly.For the wiring connections of the domelights, consult a specialized contractoror your dealer where you purchasedthe unit.Problem Possible cause Possible solutionThe dome light switch is at the OFFposition.Set it to the ON position.The batteries of the IR wirelessheadphones have run down.Replace the batteries.