TroubleshootingVQT5C3390Troubleshooting guideThe remote control does not work.• The remote control and main unit are usingdifferent codes. Change the code on the remotecontrol.• Software (firmware) is updating when “UPD/” is displaying on the unit’s display. Wait untilthe update is completed. (> 86)• The HOLD function is activated. (> 88)• Startup of this unit may be slower depending onthe TV settings.“0:00” is flashing on the unit’s display.• Set the clock. (> 73, 85)The clock does not display on the unit whenswitched to standby.• The clock does not display when “Unit’s Display”is set to “Automatic”. (> 80)Screen size is wrong.• Check the “TV Aspect” or “Aspect for 4:3 Video”.(> 80)• Adjust the aspect ratio setting on TV.• If you connect to 4:3 TV, set “HDMI VideoFormat” to “576p/480p”. (> 73, 80)• Check “Aspect for Recording” before recordingor file conversion. (> 73, 78)The black screen appears on the TV.• This phenomenon may occur, depending on theTV setting, when “Quick Start” is activated.Depending on the TV, this phenomenon may beprevented by reconnecting to a different HDMIinput terminal.TV reception is not displayed.• Broadcast signals are not output from this unit’sRF OUT terminal. Select “On” in “RF OUT( CATV Signal )” or “RF OUT ( Aerial Signal )”.(> 73, 84)Picture does not appear with the HD qualityalthough HD setting was made.• The pictures are output with 576p/480pdepending on the title.The screen changes automatically.• If “Screen Saver” is set to “On”, the screen saverfunction will be activated when there is nooperation for 5 minutes or more. (> 80)There is a lot of image lag when playing video.• Set to “0” all items in the “HD optimizer”. (> 72)• Set “Audio Delay”. (> 73, 79)Unit's displayPress and hold [OK] andthe indicated numberbutton at the same timefor more than 5 seconds.(> 84)Startup is slow.• Startup takes time in the following situations:- The clock is not set.- Immediately after a power failure or the ACmains lead is connected.- When the “Quick Start” is not activated. (> 84)DisplaysTV screen and video