TroubleshootingVQT4L3090Troubleshooting guideCannot play back.• The disc is dirty. (> 10)• The disc is scratched or marked.• [BD-R] [BD-RE]Set “Play Video ( AVCHD ) on BD-RE / BD-R” to“On” and the playback may be possible (> 68,72).• The disc may not be able to play back if it wasnot finalized or a Top Menu was not created onthe equipment used for recording.Audio and video momentarily pause.• DVD-R DL and +R DL discs have two writablelayers on one side. Video and audio maymomentarily cut out when the unit is switchinglayers.BD-Video or DVD-Video is not played.• Ensure the disc is for the correct BD-Videoregion code or DVD-Video region number, andis not defective.Image for the Quick View is not smooth.• Image may not be played back smoothly in caseof High definition titles.Cannot edit.• You may not be able to edit on the HDD if thereis no available space. Delete any unwantedtitles to create empty space. (> 43)• You cannot edit to the disc.The contents of the SD card cannot be read.• Remove the card from the slot and then insertagain. If this does not solve the problem, switchthe unit to standby mode and turn it on again.Copying, deleting and setting protection takesa long time.• When there are a lot of folders and files, it maysometimes take a long time.Photos do not play back normally.• The images that were edited on the PC, such asProgressive JPEG, etc., may not play back.(> 98)PlayYou have forgotten your rating PIN number forprental control.• The PIN number for parental control and therating level return to the factory preset.The default PIN number is “0000”.1 While the unit is on, press and hold [OK], theyellow button and the blue button at thesame time for more than 5 seconds.• “00 RET” is displayed on the unit’s display.2 Repeatedly press [1] (right) until “03 VL” isdisplayed on the unit’s display.3 Press [OK].• “INIT” is displayed on the unit’s display.EditPhoto