26RQT6549ReferenceProduct Service1. Damage requiring service—The unit should be serviced by qualifiedservice personnel if:(a) The AC power supply cord or AC adaptor has been damaged; or(b) Objects or liquids have gotten into the unit; or(c) The unit has been exposed to rain; or(d) The unit does not operate normally or exhibits a marked change inperformance; or(e) The unit has been dropped or the cabinet damaged.2. Servicing—Do not attempt to service the unit beyond that described inthese operating instructions. Refer all other servicing to authorizedservicing personnel.3. Replacement parts—When parts need replacing ensure the serviceruses parts specified by the manufacturer or parts that have the samecharacteristics as the original parts. Unauthorized substitutes mayresult in fire, electric shock, or other hazards.4. Safety check—After repairs or service, ask the servicer to performsafety checks to confirm that the unit is in proper working condition.Product informationFor product information or assistance with product operation:In the U.S.A., contact the Panasonic Customer Call Center at1-800-211-7262, or e-mail consumerproducts@panasonic.com, or website (http://www.panasonic.com).In Canada, contact Panasonic Canada Inc. Customer Care Centre at1-800-561-5505, web site (www.panasonic.ca), or an authorizedServicentre closest to you.In other areas, consult your dealer.Limited Warranty (ONLY FOR U.S.A.)Customer Services Directory (ONLY FOR U.S.A.)Panasonic Consumer Electronics Company,Division of Matsushita Electric Corporation of AmericaOne Panasonic Way Secaucus, New Jersey 07094Panasonic DVD Player/RecorderLimited WarrantyPanasonic Sales Company, Division of Matsushita Electricof Puerto Rico, Inc.Ave. 65 de Infantería, Km. 9.5San Gabriel Industrial Park, Carolina, Puerto Rico 00985Limited Warranty CoverageIf your product does not work properly because of a defect in materials orworkmanship, Panasonic Consumer Electronics Company or Panasonic SalesCompany (collectively referred to as “the warrantor”) will, for the length of the periodindicated on the chart below, which starts with the date of original purchase (“warrantyperiod”), at its option either (a) repair your product with new or refurbished parts, or (b)replace it with a new or a refurbished product. The decision to repair or replace will bemade by the warrantor.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, andDOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSODOES NOT COVER damages which occurred in shipment, or failures which arecaused by products not supplied by the warrantor, or failures which result fromaccidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faultyinstallation, set-up adjustments, misadjustment of consumer controls, impropermaintenance, power line surge, lightning damage, modification, or commercial use(such as in a hotel, office, restaurant, or other business), rental use of the product,service by anyone other than a Factory Servicenter or other Authorized Servicer, ordamage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITEDWARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTALOR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THISPRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (Asexamples, this excludes damages for lost time, travel to and from the servicer, loss ofmedia or images, data or other recorded content. The items listed are not exclusive, butare for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDINGTHE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OFTHE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequentialdamages, or limitations on how long an implied warranty lasts, so the exclusions maynot apply to you.This warranty gives you specific legal rights and you may also have other rights whichvary from state to state. If a problem with this product develops during or after thewarranty period, you may contact your dealer or Servicenter. If the problem is nothandled to your satisfaction, then write to the warrantor’s Consumer Affairs Departmentat the addresses listed for the warrantor.PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITEDWARRANTY ARE YOUR RESPONSIBILITY.During the “Labor” warranty period there will be no charge for labor. During the “Parts”warranty period, there will be no charge for parts. You must carry-in or mail-in yourproduct during the warranty period. If non-rechargeable batteries are included, they arenot warranted. This warranty only applies to products purchased and serviced in theUnited States or Puerto Rico. This warranty is extended only to the original purchaserof a new product which was not sold “as is”. A purchase receipt or other proof of theoriginal purchase date is required for warranty service.Carry-In or Mail-In ServiceFor Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visitPanasonic Web Site: http://www.panasonic.comFor assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax(787)-768-2910.Product or Part NameDVD PlayerDVD RecorderRechargeable Batteries,DVD-RAM Disc (inexchange for defectiveitem)PartsOne (1) YearOne (1) YearTen (10) DaysLaborNinety (90) DaysOne (1) YearNot ApplicableFor Product Information, Operating Assistance, Literature Request, Dealer Locations, andall Customer Service inquiries please contact:1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.1-800-332-5368 (Customer Orders Only)Panasonic Services Company 20421 84th Avenue South, Kent,WA 98032(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)(Visa, MasterCard, Discover Card, American Express, Check)Web Site: http://www.panasonic.comYou can purchase parts, accessories orlocate your nearest servicenter by visitingour Web Site.Accessory Purchases:Service in Puerto RicoMatsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985Phone (787) 750-4300 Fax (787) 768-2910