79RQT8881Still pictures PageGUIDE Plus+VIERA LinkTo reset this unitCannot display Direct Navigatorscreen.≥This screen cannot be displayed during recording or copy or while the unit is standing by forlinked timer recording with external equipment.—The GUIDE Plus+ System doesnot receive any data.≥Check whether GUIDE Plus+ system setup was performed in full.The GUIDE Plus+ system data is updated several times each day. When the unit is firstconnected, the GUIDE Plus+ system is not yet ready to receive data.It takes approximately 2 hours to complete data download.Depending on when you set up this unit, it may take approximately one day before you candisplay the television programme list.≥Check whether the clock is properly set.≥If signal quality is bad (ghost images or limited reception), the GUIDE Plus+ system may notbe able to receive any data.21–2369—“No Data” is displayed for someor all stations.≥These stations may not have been able to be identified automatically.For these stations, select the “On” in the sub menu under “Editor” and assign the correctreference station manually.≥Some stations are not supported by the GUIDE Plus+ system.22—The GUIDE Plus+ information isnot displayed properly.≥The reference station is not assigned correctly in “Editor”.Select the correct reference station.≥There was a programme change.Check the current programme, e.g. on the Web site for the GUIDE Plus+ system provider orstation provider.22—The GUIDE Plus+ data transferwas interrupted.≥The GUIDE Plus+ system shows the data that was received up to the interruption.≥The programme information may be incomplete.——The GUIDE Plus+ data is notupdated.≥The unit must be in standby mode in order to update the data. If the unit is in EXT LINK mode(EXT-L lights up in the display), then the data update may also not work.≥Make sure that the time is set correctly.≥Check whether “Off” is set under “Night Download” and change the setting in GUIDE Plus+.——23“No Data” is displayed in theGUIDE Plus+ system.≥Programme the Timer recording manually or via S HOWVIEW. 32VIERA Link doesn’t work. ≥Check the HDMI cable connection. Check that “HDMI” is displayed on the front display whenthe power for the main unit is set to On.≥Make sure that “VIERA Link” is set to “On”.≥Check the “HDAVI Control” settings on the connected device.≥If the connection for the equipment connected with HDMI was changed, or if there was apower failure or the plug was removed from the household mains socket, “HDAVI Control”may not work.In this case, perform the following operations.1 When the HDMI cable is connected to all equipment with the power on, turn the TV(VIERA) on again.2 Change the TV (VIERA) settings for the “HDAVI Control” function to off, and then set to onagain. (For more information, see the VIERA operating instructions.)3 Switch the VIERA input to HDMI connection with this unit, and after this unit’s screen isdisplayed check that “HDAVI Control” is working.—65——To return all the settings otherthan the main ones to the factorypreset≥Select “Yes” in “Shipping Condition” in the Setup menu. All the settings except for the ratingslevel, ratings password and time settings return to the factory preset. The timer recordingprogrammes are also cancelled.≥Select “Yes” in “Default Settings” in the Setup menu. All the settings other than theprogrammed channels, time settings, country settings, language settings, disc languagesettings, ratings level, ratings password, remote control code, return to the factory presets.≥Press and hold [X CH] and [CH W] on the main unit until the Country setting screen appears.All the settings except for the ratings level, ratings password and time settings return to thefactory preset. The timer recording programmes are also cancelled.6666—To reset the ratings levelsettings≥While the disc tray is open, press [DRIVE SELECT] to select the DVD drive, then press andhold [¥ REC] and [1] (PLAY) on the main unit at the same time for 5 or more seconds.—To restore the unit if it freezesdue to one of the safety devicesbeing activated≥Press and hold [Í/I] on the main unit for 10 seconds. (The settings remain.) —Troubleshooting guide