RQT802045 Reference ENGLISHTroubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chartdo not solve the problem, consult your dealer for instructions.The following do not indicate a problem with this unit:Power PageDisplaysTV screen and videoSound•••Regular disc rotating sounds. The sound of the disc rotating maybecome louder especially when finalizing a DVD-R,DVD-RW (DVD-Video format) or +R.Poor reception due to atmospheric conditions.Image disturbance during search.•••Interruptions in reception due to periodic satellite broadcastingbreaks.Operations do not work due to a poor-quality disc. (Try again usinga Panasonic disc.)The unit freezes due to one of its safety devices being activated.(Press and hold [8] on the main unit for 10 seconds.)No power.Unit does not turn on pressing[^ DVD].•••Insert the AC mains lead securely into a known active AC mains socket.Timer recording is in recording standby. Press [z TIMER] to cancel the recording standby.Linked timer recordings with external equipment is in recordingstandby. Press [EXT LINK] to cancel the recording standby.7, 818–2021The unit switches to thestandby mode.• One of the unit’s safety devices is activated. Press [8] on the main unit to turn the unit on. —The display is dim. • Change “FL Display” in the SETUP menu. 36“0:00” is flashing on the unit’sdisplay.• Set the clock. 40The clock is not correct. • Under adverse reception conditions, etc., the automatic time correction function may not work.In this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock Settingdoes not work, set the time manually.40The time recorded on the discand the available time showndo not add up.The play time shown for MP3does not agree with the actualtime.•••••Times shown may disagree with actual times.Even if you erase recorded content from the DVD-R or the +R, there is no increase in disc space.Available recording space on a DVD-RW (DVD-Video format) increases only when the lastrecorded title is erased. It does not increase if other titles are erased.More disc space than the actual recording time is used after recording or editing the DVD-R orthe +R 200 times or more.While searching, the elapsed time may not display correctly.—————Television reception worsensafter connecting the unit.• This can occur because the signals are being divided between the unit and other equipment. Itcan be solved by using a signal booster, available from audio-visual suppliers.—Status messages do notappear.• Select “Automatic” in “On-Screen Messages” in the SETUP menu. 36The grey background does notappear.• Select “On” in “Grey Background” in the SETUP menu. 36The 4:3 aspect ratio pictureexpands left and right.Screen size is wrong.••Use the television to change the aspect. If your television does not have that function, set“Progressive” in the Picture menu to “Off”.Check the settings for “TV Aspect” in the SETUP menu.2713There is a lot of after-imagewhen playing video.• Set “Playback NR” in the Picture menu to “Off”. 27When playing DVD-Videousing progressive output, onepart of the picturemomentarily appears to bedoubled up.• Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method ormaterial used on DVD-Video, but should be corrected if you use interlace output.27There is no apparent changein picture quality whenadjusted with the Picturemenu in the on-screen menus.• The effect is less perceivable with some types of video. —The images from this unit donot appear on the television.Picture is distorted.•••Make sure that the television is connected to the AV1 terminal, VIDEO OUT terminal, S VIDEOOUT terminal or COMPONENT VIDEO OUT terminals on this unit.Make sure that the television’s input setting (e.g., AV1) is correct.The television isn’t compatible with progressive signals. Press and hold [g] and [q (PLAY/x1.3)]on the main unit at the same time for about 5 seconds. The setting will change to interlace.7, 8——No sound.Low volume.Distorted sound.Cannot hear the desired audiotype.•••••Check the connections and settings. Check the input mode on the amplifier if you haveconnected one.Press [AUDIO] to select the audio.Turn off V.S.S. in the following cases.–When using discs that do not have surround sound effects such as Karaoke discs.–When playing bilingual broadcast programmes.The disc may have a restriction on the method of audio output. If “D. MIX” does not appear inthe display when playing multi-channel DVD-Audio, only audio for the two front channels will beoutput. Refer to the disc’s jacket.Output is not digital with DVD-Audio.7–9, 362227——Cannot switch audio. ••••You cannot change the audio type when a DVD-R, a DVD-RW (DVD-Video format) or a +R is inthe disc tray.You cannot change the audio type when playing a DVD-R, a DVD-RW (DVD-Video format) or a+R. (You can select “M 1” or “M 2” in “Bilingual Audio Selection” in the SETUP menu before recording.)You have used digital connection. Set “Dolby Digital” to “PCM” or connect using audio cables(analog connection).There are discs which audio cannot be changed because of how the disc was created.—369, 36—For Continental EuropeFor Continental Europe