To transfer a call to an extension’s mailbox1. On the Calls screen, select the call to transfer.2. Press Transfer to VM.3. Enter the extension number of the mailbox you wantto transfer the call to.4. Press OK.5. Go on-hook.Usage tips• When you are not at your desk or not in the officeand receive a forwarded outside call, for exampleon your cellular phone, it is possible to transfer thecall to an extension in the PBX by pressing # +desired extension number. For details, consult youradministrator.Note• When you transfer a call to another extension,if the call is not answered within a specifiedtime, the call may be transferred back to yourextension.If an outside call is transferred back to yourextension and you do not answer within aspecified time, the call will be disconnected.• To transfer a call to a mailbox, you mustprogram the voice mail extension number. Fordetails, see "Dial Number Settings(Page 114)".MuteYou can mute your voice during a conversation. Whilethe mute is turned on, you will be able to hear the otherparty, but the other party will not be able to hear you.The built-in microphone, handset, and headset are allmuted when the mute is turned on.Operation in Line Buttons modeTo mute your voice1. On the Calls screen, press .To return to the conversation1. On the Calls screen, press .Operation in Call List modeTo mute your voice1. On the Calls screen, press .To return to the conversation1. On the Calls screen, press .Usage tips• You can also mute your voice during a doorphonecall. For details, see "Opening Doors (Page 82)".Recording Calls (Two-wayRecording)You can record a conversation if a Panasonic VoiceProcessing System (VPS) (e.g., KX-TVA series) isconnected. The call is recorded to your mailbox on theVPS.Note• To use this feature, you must program the voicemail extension number. For details, see "DialNumber Settings (Page 114)".Operation in Line Buttons modeTo record a conversation1. On the Calls screen, press the flexible button thatyou programmed as the Two-way Record button.To stop recording1. On the Calls screen, press the flexible button thatyou programmed as the Two-way Record button.Note• For details about creating a Two-way Recordbutton, see "Customizing the Flexible Buttons(Page 133)".Operation in Call List modeTo record a conversation1. On the Calls screen, select the call you want torecord.72 Operating Instructions Document Version 2010-01Basic Feature Operation