1.1 General FeaturesFeature Manual 1111.1.111 Secret Dialing1.1.112 Station Message Detail Recording (SMDR)1.1.113 System Speed Dialing1.1.82 Message WaitingDescriptionWhen an extension user calls another extension user who does not answer the call, he or she can leave amessage waiting indication. The MESSAGE button or Message/Ringer Lamp on the called extension user'stelephone will light, indicating that a call was missed, or a message recorded by the Voice ProcessingSystem (VPS) or Built-in Voice Message (BV) feature is waiting. A MESSAGE button can be used to call thecaller back or listen to the message.When a message is left for a proprietary telephone (PT), the MESSAGE button on it lights, or the Message/Ringer Lamp turns red. Pressing the lit MESSAGE button while on-hook shows the caller's information asshown below:[Example]Conditions• System programming determines the single line telephones (SLTs) that can receive the messagewaiting notifications left by another extension ( [619] SLT Message Waiting).• If a user goes off-hook with an SLT that has messages waiting, a special dial tone (dial tone 3) will beheard. The user can call a caller back or listen to the message by entering the Message Waiting Answerfeature number.• Both the calling extension and the called extension can cancel a notification after it has been left.• Message waiting indications are always left on the originally called extension. Message waitingindications cannot be sent to an FWD destination ( 1.1.10 Call Forwarding (FWD)—SUMMARY) oran idle extension hunting destination ( 1.1.67 Idle Extension Hunting).• A message waiting indication is automatically cleared when the called extension calls the caller backand the call is answered.• Message Waiting Indication via Voice Mail APT IntegrationIf a voice message is left for the called extension, it can be heard by following the Voice Mail promptsafter pressing the lit MESSAGE button ( 1.1.120 Voice Mail APT Integration).• Message Waiting Indication via BVIf a voice message is left in the user's personal message area or the common message area, it can beplayed back with the lit MESSAGE button by the user or the operator/manager respectively ( 1.1.8Built-in Voice Message (BV)).--- Extension no. and name of the person who left the messageThis extensionMessage buttons105:Tom Smith
