1.15 Optional Device FeaturesFeature Guide 1051.15.5 Outgoing Message (OGM) for DISA/UCDDescriptionAn extension assigned as the operator or manager extension can record outgoing messages (OGMs) forthe following features:Conditions• This feature functions differently from personal/common BV OGMs used by the BV feature ( 1.15.7Built-in Voice Message (BV)).• To use this feature, "DISA" or "UCD" must be selected as the distribution method for the desired outside(CO) line port ( CO Line Mode—Day/Night/Lunch [414-416]).• The operator or manager can record a maximum of 32 messages (8 messages for DISA/UCD and 24messages for 3-level AA). When an optional message expansion card for DISA/UCD OGMs is added,up to 2 messages can be played simultaneously for callers, and the total recording time of the PBX isincreased from 3 to 6 minutes.• After recording messages, the operator and manager can also play them back for confirmation. Inaddition, the operator and manager can erase messages for DISA/UCD.• When the operator or manager tries to record or play back a message, he or she will hear an alarmtone if the message channel is in use.• Prerecorded messages will not be cleared by a system restart. To clear them, use system programming( Clear All OGMs of DISA/UCD [599]).Installation Manual References2.3.7 Message Expansion Card for DISA/UCD OGMs (KX-TE82491)User Manual References2.1.7 Changing System Settings Using Programming ModeFeature Usage Details inDirect Inward SystemAccess (DISA)When a call arrives on a DISA line, the caller will heara DISA OGM.• 1.15.6 DirectInward SystemAccess (DISA)3-level Automated Attendant(AA)When the DISA AA service is active, the caller willhear a DISA OGM. The DISA AA service supports upto 3 levels of DISA OGMs.• 1.15.6 DirectInward SystemAccess (DISA)Uniform Call Distribution(UCD)When a call arrives at a UCD group and all extensionsin the group are busy, the caller will hear a UCD OGM( UCD Waiting Message [527]).• 1.2.2 UniformCall Distribution(UCD)
