Panasonic KX-TG3711BX Operating Instructions Manual

Also see for KX-TG3721BX: Service manual

Useful Information50TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert the batteries into the handset again.General use*1 KX-TG3711/KX-TG3719/KX-TG3721*2 KX-TG3711/KX-TG3719/KX-TG3721/KX-TG3811/KX-TG3821Programmable settings*1 KX-TG3711BX/KX-TG3712BX/KX-TG3719BX/KX-TG3721BX/KX-TG3722BX/KX-TG3811BX/KX-TG3821BX/KX-TG3811JX/KX-TG3821JX/KX-TG3822JXProblem Cause/solutionThe handset does not turnon even after installingcharged batteries.L Place the handset on the base unit or charger to turn on thehandset.The unit does not work. L Make sure the batteries are installed correctly (page 10).L Fully charge the batteries (page 10).L Check the connections (page 9).L Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.L The handset has not been registered to the base unit.Register the handset (page 54).I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.L Disconnect the base unit from the telephone line and connectthe line to a known working telephone. If the workingtelephone operates properly, contact our service personnel tohave the unit repaired. If the working telephone does notoperate properly, contact your service provider/telephonecompany.I cannot use the intercomfeature.*1 L This feature is available between the handset and base unit,or between handsets. Although the handset displays“Intercom”, this feature is not available for this model.I cannot use thephonebook copyfeature.*2L This feature is available between the handsets. Although thehandset displays “Copy All” or “Copy”, this feature is notavailable for this model.Problem Cause/solutionThe display is in alanguage I cannot read.L Change the display language (page 17).*1While programming, thedisplay returns to standbymode.L A call matching an entry in the call barred list is beingreceived. Wait and try again later.TG37xx38xxBX(e).book Page 50 Wednesday, June 8, 2011 2:08 PM