Useful Information59PhonebookCaller IDProblem Cause & solutionI cannot store an item inthe phonebook.L You cannot store an item in the phonebook while thehandset is in talk, speakerphone or intercom mode, orwhile listening to messages.L Do not pause for over 1 minute while storing.L Dial lock is turned on. To turn it off, see page 38.While storing an item inthe phonebook, thehandset starts to ring.L A call is being received. Answer the call and start againfrom the beginning after hanging up.Copying stopped with anitem displayed.L The destination handset may have lost communicationwith the base unit, or the destination handset user mayhave pressed {C} or {s}.The displayed phonebook item was not copied to thehandset. Press {OFF}. Confirm that the destinationhandset is in standby mode (i.e., not in use) and tryagain.The display exits thephonebook whilesearching.L The handset automatically exits after 1 minute ofinactivity.Problem Cause & solutionThe handset does notdisplay the caller’s phonenumber.L You have not subscribed to Caller ID service. Contactyour telephone company to subscribe.L If your unit is connected to any additional telephoneequipment such as Caller ID box or wireless telephonejack, disconnect the unit from the equipment and plugthe unit directly into the wall jack.L If your unit is connected to a telephone line with ADSLservice, we recommend connecting a noise filterbetween the base unit and the telephone line jack.Contact your ADSL provider for details.L Other telephone equipment may be interfering with thisunit. Disconnect the other equipment and try again.L The caller requested not to send caller information(page 26).L If a call is being transferred to you, the caller informationwill not be displayed.The display exits thecaller list while searching.L The handset automatically exits after 1 minute ofinactivity.