Useful Information44Caller IDNoise is heard, sound cuts in andout.L You are using the base unit or handset in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.L Move closer to the base unit.L If you use a DSL/ADSL (JetStream) service, we recommendthat you contact your DSL/ADSL service provider to have aDSL/ADSL Splitter installed. We do not recommend the use ofgeneric DSL/ADSL filters. Contact your DSL/ADSL serviceprovider for details.The base unit and/or handsetdoes not ring.L The ringer volume is turned off. Adjust the ringer volume (page15).I cannot make a call. L The handset is too far from the base unit. Move closer and tryagain.L Another unit is in use. Wait and try again later.L Answering system is being used by a handset. Wait and tryagain later.L If you are using a BT double adaptor to connect the unit,remove the adaptor and connect the unit to the phone wallsocket directly. If the unit operates properly, check or replacethe adaptor.L The key lock feature is turned on. Turn it off (page 16).L The unit is not designed to be used with rotary/pulse diallingservices.Problem Cause/solutionCaller information is notdisplayed.L You must subscribe to Caller ID service. Contact your serviceprovider/telephone company for details.L If your unit is connected to any additional telephone equipment,remove and plug the unit directly into the wall socket.L If you use a DSL/ADSL (JetStream) service, we recommendthat you contact your DSL/ADSL service provider to have aDSL/ADSL Splitter installed. We do not recommend the use ofgeneric DSL/ADSL filters. Contact your DSL/ADSL serviceprovider for details.L Other telephone equipment such as a monitored Burglar Alarmor the modem in the SKY Digital decoder may be interferingwith this unit. Disconnect the other equipment and try again.Caller information is displayedlate.L Depending on your service provider/telephone company, theunit may display the caller’s information at the 2nd ring or later.L Move closer to the base unit.Time on the unit has shifted. L Incorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 22).The name stored in thephonebook is not displayed fullywhile an outside call is beingreceived.L Edit the phonebook entry name to fit in 1 line of text (page 17).Problem Cause/solutionTG6461NZ(e).book Page 44 Friday, May 15, 2009 9:33 AM